When will my order ship?

We do our best to process and ship all orders as soon as possible. Most orders are processed within 3 business days. Orders placed after 11AM CST on Fridays may not be processed for shipping until the following Monday morning.


How long does shipping take?

Shipping time is about 3 business days. Your tracking number will be sent to you within the  days after your order has been placed.

* Our orders always include tracking information that is normally sent via email within 48 hours after the order has been shipped. You can also track your order via Order Status page by providing your order number and your email address.


What countries do you ship to?

Yes, we ship all over the world. However, due to the new European Tax Laws, we do not ship to the following EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.




Can I change my shipping Address?

We usually ship orders as soon as possible to insure a faster delivery. If your package has not been shipped yet and you need to make any modification to your shipping address. Please contact us as soon as possible at admin@griiid.co and we will do our best to update your address if your package has not been shipped yet.



Do they come with Airtag?

No, AirTags are sold separately by Apple.


Is this a permanent mount for the Airtag?

No, the snap-in mount allows you to easily remove or re-insert your AirTag as desired. For example, you can easily take off your AirTag when you need to change the battery every year.


Does the Airtag works with Android devices?

Yes! Apple has launched an app that allows Android users to track AirTags. The name of the app is 'Tracker Detect' and it is available to download on the Google Play Store.



If you have any other question, please contact our customer support via Contact Us. Customer support representatives will answer your questions via email within 3 business days.


**The U.S. Postal Service is continuing to experience significant delays in package and mail delivery.


         Order Number                                                       Tracking Number

      _________________                  OR                     _________________


          Email Address