It's our mission to make the best wallets and accessories. Not good, not great, but literally the best products in their respective categories. That is why GRIIID products come with a no-hassle, no-rhetoric lifetime guarantee.
OUR LIFETIME WARRANTY COVERS:
- Manufacturing defects
- Failures or breakages that render part or all of your product to become non-functional
- Replacements of screws, elastics, money clips, cash strap, and magnets
OUR LIFETIME WARRANTY DOES NOT COVER:
- Cosmetic blemishes, scratches, stains, or wear & tear
- Failures or breakages due to misuse, neglect, or intentional damage
- Lost of stolen items
- Unauthorized modifications or repairs
In order to make a warranty claim, you need to have purchased your GRIIID product through our website.
Got something that is broken and needs repair or replacement? Contact us at (GRIIID email address) with the following information:
- Pictures of the damaged parts and/or wallet or accessory
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)